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HAustralia's avatar
HAustralia
Contributing Cover User
1 year ago

Can't email the payslip to employees from 01st July 2024 - Urgent!!!

We can't send out the payslip directly from MYOB since 01.07.2024 after payrun processed. Can you provide the solution??  if there is setup issue or what? The error msg I got is showing in this scr...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi HAustralia

 

Is the error message you received has the option to "View error details"? Just like the screenshot below.

If so, just click on the View error details to view the diagnostic log. Once you're able to get the log, you can refer to this link and locate the the specific Code related to your error. Let me know if you need more assistance with this.

 

Best regards,

Doreen

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