Forum Discussion

HAustralia's avatar
HAustralia
Contributing Cover User
1 year ago

Can't email the payslip to employees from 01st July 2024 - Urgent!!!

We can't send out the payslip directly from MYOB since 01.07.2024 after payrun processed. Can you provide the solution??  if there is setup issue or what? The error msg I got is showing in this scr...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi HAustralia

 

Thanks for providing the diagnostic log. As I check the log it has the code: System.InvalidCastException. A viable workaround if you are working online is to use the online emailing function instead of Outlook. You can check this Community Forum post for more information. Don't hesitate to post again if you encounter issues in the future.

 

Best regards,

Doreen

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