Forum Discussion

LJZ's avatar
LJZ
Contributing User
15 days ago
Solved

Can't open employee card file

Hi MYOB Community,   I have one employee card file that I am unable to open, with the error message displaying "Something's gone wrong and AccountRight needs to close. We're really sorry. Errors li...
  • Doreen_P's avatar
    Doreen_P
    15 days ago

    Hi there LJZ

     

    Great news! I've managed to run a fix on your company file, so you should be good to go with opening your employee card file now. If you encounter any more bumps along the way, just give us a shout.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
15 days ago

Hi there LJZ

 

Great news! I've managed to run a fix on your company file, so you should be good to go with opening your employee card file now. If you encounter any more bumps along the way, just give us a shout.

 

Best regards,

Doreen

  • LJZ's avatar
    LJZ
    Contributing User
    15 days ago

    Good morning Doreen_P,

     

    Thank you SO much for your quick assistance!  I have regained access to the 'faulty' employee card file and have also checked all other active employees and currently, there are no further issues.  I will certainly give you a shout if the problem should rear its head again.


    Thanks again Doreen - have a great day!

    Lyndall  :) 

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      15 days ago

      Hi LJZ,   

      You're very welcome, and we're glad to hear that your issue is now resolved. If you have any more questions, feel free to start a new post, and we'll be happy to assist you.

      Regards,
      Earl