Forum Discussion
Hi katrinap1,
Thanks a bunch for giving those troubleshooting steps a red hot go. Really appreciate the effort you put in. You don't need to do any more tinkering on your end, I've gone ahead and run a quick script over your file and that should have sorted the hiccup with the employee card. Go on and give it another try now. It should be opening up without dramas. If it plays up again, jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account and the team will get it sorted for you in no time.
Regards,
Sai
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