Can't process super payment for 1 employee
Hello all, Can anyone possibly assist with this issue? We have an employee who ceased employment with us some time ago and was terminated and made inactive. The employee then returned working for u...
Forum Discussion
Hey Natasha44,
You’ve really gone above and beyond to sort out this superannuation with your returning employee. Since AccountRight's still flagging that membership number error, even after you’ve scrubbed the old card and double-checked everything, you'll now need to reach out to our team. They’ll be able to look closer behind the scenes and help you get that super payment sorted for your employee. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
