Card file; cannot open employee card
Hello, Each time I try to open my employee card, I get a pop up screen of "Something's gone wrong and AccountRight needs to close". I've attached the error note. This would also happen when I t...
Forum Discussion
Hi Daniella,
The “Something’s gone wrong and AccountRight needs to close” error is happening because the same employee’s details have been saved twice by mistake in your file. You’ll need to reach out to our team so they can get into the backend, run the repair on your file and get that employee card opening again. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
