Forum Discussion

SharonK's avatar
SharonK
Experienced Cover User
2 months ago

CHANGE AUTHORISATION CODE FOR PAY SUPER TO EMAIL

Good Afternoon

 

When I am overseas and I am not using my mobile phone, how do I approve Superannuation Guarantee payments without using text to mobile authorisation.  Can it be changed to an email address?

Thanks for your help

3 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi SharonK,

    Thanks for your question. You cannot approve Superannuation Guarantee payments via email, SMS to a mobile is required for authorisation. There is currently no option to have the authorisation code sent to an email address instead of a mobile phone.  

    Regards,
    Earl

  • SharonK's avatar
    SharonK
    Experienced Cover User
    2 months ago

    Hi Earl

    Thank you for your quick reply.  Can you please offer another solution?  I am sure I am not the only person who would need a work around, especially when business have to pay weekly into superfunds going forward.

    Look forward to your answer, thanks,