Forum Discussion
Hi Tracey,
Thanks for your help. I'm worried I'm going to break things and make a mess I cant fix if I don't get this right. I'm not sure I fully understand your instructions. Would you be able to log in to our MYOB and do the reversal? If you email hasco.foundry@gmail.com I can reply with a mobile number to discuss.
Thanks
Adam
Hi Hasco
We're not permitted to process transactions in user files, I'm happy to provide step-by-step instructions though.
To reverse the pay transactions with incorrect dates:
- go to Transaction Journal>>Payroll tab
- locate the incorrect pay transactions
- click on the zoom arrow to open a transaction
- click on Edit>>Reverse transaction, or, right-click on the transaction and select Reverse transaction
- click Yes
- click Record
Re-process the pay run with the correct dates.
Now go to Prepare electronic payments:
- tick the reversal transactions only
- you'll get an information message that a negative disbursement is selected, click OK
- click Bank file
- you'll get an information message that only negative disbursements are selected, click OK
- that transaction will be recorded
In Prepare electronic payments:
- tick the re-processed pay transactions
- click on Bank file
- when the Save as window opens click Cancel, you don't need to save the bank file if the employees have already been paid
In Bank feeds, match the bank feed with the new electronic payment transaction, this is the electronic payment for the re-processed pay run.
In Reconcile accounts, you'll have the new electronic payment transaction (EP000023 in my screenshot) already ticked because you matched it in Bank feeds. You'll also have the reversal electronic payment (EP000021) and the original electronic payment transaction (EP000022) with the incorrect dates. Tick both of these transactions as they clear each other out.
Let me know how you go.
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