Forum Discussion

GO13's avatar
GO13
Experienced User
2 years ago
Solved

Check status of Pay Super App

I have applied for pay super on Monday, but to date have not received the 1 cent confirmation for one of my data files.  How can i check on the status?
  • Leneth_A's avatar
    Leneth_A
    12 months ago

    Hi, Thank you for letting us know. I understand your frustration, and this is not an experience we want to provide our customers. We strive hard to provide a seamless experience to our clients. I regret the inconvenience caused to you.

     

    To help you with resolving your issue, may I request you to send us a Private message with the following details? I will investigate and help you with this and will also pass on your feedback.

     

    • Serial number
    • Your full name
    • Email address 
    • Business name
    • Company file name

     


    Please let me know if you need further help.

     

    Cheers,
    Leneth

GO13's avatar
GO13
Experienced User

Hi Lenneth

Why is MYOB not accepting the verfication code?

What is the issue now?  This is extremely frustating.

 

Leneth_A's avatar
Leneth_A
MYOB Moderator
12 months ago

Hi, Thank you for letting us know. I understand your frustration, and this is not an experience we want to provide our customers. We strive hard to provide a seamless experience to our clients. I regret the inconvenience caused to you.

 

To help you with resolving your issue, may I request you to send us a Private message with the following details? I will investigate and help you with this and will also pass on your feedback.

 

  • Serial number
  • Your full name
  • Email address 
  • Business name
  • Company file name

 


Please let me know if you need further help.

 

Cheers,
Leneth