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Stephenchico's avatar
Stephenchico
Experienced Cover User
5 years ago

Bank Feed Check

Logged on the Bank feeds today (21/10/19) but balances as at Thursday 17/10/19 shown. No transactions for Friday or Saturday. Is this an issue anyone else is having?

 

  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi Everyone


    We did receive the necessary information from NAB late afternoon yesterday (21/10/2019 ) to process those transactions. As such those transactions should be available for collection, if not already collected into the company file.


    Stephenchico  marmak  CarolineG 

15 Replies

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  • marmak's avatar
    marmak
    Experienced Cover User

    Can bank feeds really not be working again? 

  • CarolineG's avatar
    CarolineG
    Trusted Partner

    Am I the only one who is still waiting for NAB bank feeds?

  • Hi Everyone

     

    We are aware of a delay with NAB bank feeds due to an error with the file we have received from the Bank as such we are not able to deliver those transactions at present. We are working with the bank to ensure that we do have the necessary file so we can provide those transactions as soon as possible.

     

    Stephenchico  marmak  CarolineG 

    • Stephenchico's avatar
      Stephenchico
      Experienced Cover User

      Hi Steven

       

      Are you any closer to a solution for this one?

      • Steven_M's avatar
        Steven_M
        Former Staff

        Hi Everyone


        We did receive the necessary information from NAB late afternoon yesterday (21/10/2019 ) to process those transactions. As such those transactions should be available for collection, if not already collected into the company file.


        Stephenchico  marmak  CarolineG