Forum Discussion

Debslee's avatar
Debslee
Contributing User
10 months ago

Colonial First State Superannuation

Is anyone else having issues making a super contribution to Colonial First State.  I have checked Member Number, fund USI etc and all are correct within MYOB.  I have seen posts from a few years ago indicating that the number should have an 065 prefix which ours does.

 

Any feedback would be appreciated.


Thanks

Deb

 

superannuation

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi Debslee, 

     

    Bit tricky to figure out what's causing the error here. Your best bet is to get in touch with our team so we can dive in and take a closer look. You can either create a support ticket in the MyAccount window or have a chat with our virtual assistant, MOCA.

     

    Regards,
    Genreve

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