Forum Discussion

Thaiho's avatar
Thaiho
User
9 months ago

Connection Error

Hi,   We can't do our pay roll today. Can you please assist as we can't login MYOB. It keep stating connection error and upgrade is in progress since 8am this morning.
Celia_B's avatar
Celia_B
MYOB Moderator
9 months ago

Hi Thaiho,

 

Thank you for your post and welcome to the Community Forum. 

 

Our team has identified the problem that is preventing some AccountRight customers from accessing their files and getting a connection error. We are working hard to resolve it as soon as possible, and we appreciate your patience and understanding during this time. Apologies for this inconvenience.   

 

Please feel free to post again if you have questions or concerns. We are happy to assist. 

 

Thanks, 

Cel