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harrysaini83's avatar
harrysaini83
Contributing User
1 year ago

Could not processed payroll due to Myob error. same issue occured last year but no improvement in your system done by nyob

hi,   i couldn't processed payroll today in new financial year and it is recorded as zero. i need to locate this file since we need to pay staff tomorrow.   MYOB - please assist here asap.   i...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi harrysaini83,

 

Sorry to hear you're having trouble with your pay runs. I've fixed up the file linked to your email. Give it another go and see if it works now. If you're still getting error messages, you can chat with MOCA, our virtual assistant on our website, or get support through myaccount.myob.com. MOCA will do their best to assist, and if needed, they'll connect you directly to our live chat team for more troubleshooting.

 

Feel free to start a new thread if there's anything else you need help with.

 

Thanks,
Genreve

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