Customer Service - or lack of.
Just want to vent my frustration for being on hold with MYOB for at least 90 minutes now. Get the same message every couple of minutes. "wait time is longer than usual, but rest assured you are impo...
Forum Discussion
We're having multiple issues with our MYOB file and can't get anyone to respond. Our oldest ticket that has been raised is from May and we have raised a couple more all with no response. I tried calling today to handle it on the phone and after being on hold for over an hour I couldn't wait any longer. Really terrible customer service and I'm not sure how you expect to keep your customers when you aren't providing the customer support. Our most concerning issue at this stage is we have been issued an invoice from MYOB and they have taken out more money from our bank account than what was stated on the invoice, this really isn't good enough.
