Forum Discussion

John21's avatar
John21
Experienced User
2 years ago

Data Not Unique Error

Hi we are constantly getting the above error when trying to access an employee card file via reports. Also we are unable to open the same employee card file (Account Right closes down). This is the 3...
John21's avatar
John21
Experienced User

FYI 

 

The last 4 digits of our serial number is 0729.

Company File ID is 1.

Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi John211 

 

Thanks for your post and Welcome here in the Community Forum. Apologies for the inconvenience.

 

Can you please send me a private message with the following information so I can take a look into this for you:

  • Serial number 
  • Your full name
  • Email address 
  • Business name
  • Company file name

 


Please let me know if you need further help.

 

Cheers,
Leneth

  • John21's avatar
    John21
    Experienced User
    2 years ago

    Now fixed after 40 minutes on the phone.

     

    I particularly enjoyed the roosters in the background........

    • Leneth_A's avatar
      Leneth_A
      Former Staff
      2 years ago

      Hi John21

       

      Thank you for the update on this, we're glad to hear our phone-based team we're able to fix it for you. Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.

       

       

      Cheers,
      Leneth

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.