Forum Discussion

echokim's avatar
echokim
Experienced Cover User
3 years ago

Dealing with Bounced Superann

Hi there - have had Statewide bounce three staff members January Quarter payments.

Transition to Host plus - but as usual, no help from the funds in any of this - none of the staff members even knew that they are now in Host Plus.......

 

But - have keyed the bank remit to suspense, repaid two of the three employees by using a VOID payslip with super only.   Will reverse total suspense back to Superann expense.

 

However - this is reporting extra Super to the ATO  - correct ???

 

What is a better way of dealing with this please ??

  • Hi echokim 

     

    Thanks for your post. The Help Article, Reversing and reprocessing superannuation payments, has detailed instructions for dealing with both returned and successfully paid super payments.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • echokim's avatar
      echokim
      Experienced Cover User

      Hello Tracey - thanks for the response.   I thought my method might have been taking it up twice.

      Reversing the entire transaction seems a bit cumbersome ???

      what about a void negative superann pay run  for the said employees???   seems to tick the boxes, or is it an ATO no-no ?

       

      Cheers

      • Tracey_H's avatar
        Tracey_H
        Former Staff

        Hi echokim 

         

        Anything processed through payroll is going to affect what is reported to the ATO so I would avoid that because in this situation the super bounced because of an issue with the super fund. The payruns and amounts reported are correct, it's only the super payment transaction that is an issue.

         

        Following the steps in the linked Help Article aren't as cumbersome as they seem and will be quicker than adjusting the pays and allocating the refund to the suspense account. You'll also have a clear audit trail to match with happened in real life.

         

        Following the steps in that Help Article you'll:

        1. reverse the Pay super payment by clicking on Reverse payment in the Manage payments window
        2. reprocess the successfully paid contributions in Pay Liabilities
        3. reprocess the super contributions that bounced in Pay Super, this resubmits the payment to the employee's super funds

        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.