Electronic Clearing Account
Hi,
I'm hoping someone can give me an answer that is correct. When reversing a pay in STP, how do you clear the negative payroll file from the electronic clearing account? This pay was prepared and recorded, but changes needed to be made so it was reversed and then the correct pay file was prepared, recorded and sent to the bank for processing. However, the reversal is sitting in the electronic clearing account as a negative. How do you clear this without messing up the bank rec with a negative entry? I spoke with support and they said it just stays there. I don't agree with this as it appears on the balance sheet as a negative amount that affects the total cash in hand total which from an accounting perspective is incorrect. Can someone please give me the correct answer as my boss, who is an Accountant is wanting me to get rid of this and I don't know how to.
Much appreciated!
Janine.