Forum Discussion

Patty42's avatar
Patty42
3 years ago

Employee Card & Transactions

Hello MYOB Team,   I keep getting error messages when trying to view the cards for two of our employees. In addition to this, I am unable to edit or delete any payrun transactions involving these t...
  • ChrisMYOB's avatar
    ChrisMYOB
    3 years ago

    Hello Patty42 

     

    Thank you for the information.

     

    I have run a script over the file which should resolve this error. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello Patty42 

 

Welcome to the Community Forum. 

 

I will be able to run a script over the file to resolve this issue. 

 

Can you please just confirm the last 4 digits of your serial number as well as the Company File ID? 

 

The Company File ID can be found under Help > About MYOB when logged in.

Patty42's avatar
Patty42
3 years ago
ChrisMYOB wrote:

Hello Patty42 

 

Welcome to the Community Forum. 

 

I will be able to run a script over the file to resolve this issue. 

 

Can you please just confirm the last 4 digits of your serial number as well as the Company File ID? 

 

The Company File ID can be found under Help > About MYOB when logged in.


Hi Chris,

 

Last 4 Digits of the Serial Number are 1704.

 

Company File ID is 37.

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    3 years ago

    Hello Patty42 

     

    Thank you for the information.

     

    I have run a script over the file which should resolve this error. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

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