Forum Discussion

YML's avatar
YML
Experienced Cover User
9 months ago

Employee card ID disappears when employee updates details

When employees go into MYOB to update their details, using the new link sent from MYOB, some of the existing data disappears.  My employees' Card IDs now change to *None (from their unique number), p...
YML's avatar
YML
Experienced Cover User

Hi Doreen

 

MYOB serial number is **1722

 

Regards

Doreen_P's avatar
Doreen_P
MYOB Moderator
9 months ago

Hi YML,

 

Thanks for confirming the last four digits of your serial number. I was able to relay your concern to the relevant team. While I don't have specific timeframe when this will be fixed, but rest assured that we are looking into it. I truly appreciate the patience and understanding.

 

Feel free to post again if you encounter issues in the future.

 

Best regards.

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.