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JoseGomez2022's avatar
JoseGomez2022
Contributing User
3 years ago

Employee Card

Hi team MYOB.

 

I am trying to access ONE staff member data to run a payrun with him, however it never allow me to go in so I can edit his hours, instead it pop up a messages that says: 

"Something's goes wrong with and Account Right needs to close"

Then it just offert me to close or restart Account Right.

 

After doing this more than 5 times, I reckon something MUST BE very qrong with this.

 

Can anyone help me out with this please?

 

Regards,

 

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi JoseGomez2022,

     

    Thanks for confirming your details.

     

    I have just run the script over your file to correct this.

     

    Please reach out if you need any further assistance. 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi JoseGomez2022 

    Please confirm the last 4 digits of your serial number and your company file name, and we'll run a script to fix this. 

    • JoseGomez2022's avatar
      JoseGomez2022
      Contributing User
      3 years ago

      Hi Team,

       

      The last 4 digit are 5012 and the copmany file ID file with are having issues with is the number 1 name Farmhouse Kedron.

       

      Thank You

      • JoseGomez2022's avatar
        JoseGomez2022
        Contributing User
        3 years ago

        If you can let me know once this is ready would be great guys.

         

        Thank You

         

        Jose G.

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