Forum Discussion

NQEF's avatar
NQEF
Contributing User
8 months ago

Employee Card

  Hi, I have ONE employee card I cannot get into. I have read the solution and MYOB needs to run a script over our file. Can someone please do this. Thank you, Louise
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Jemar_C's avatar
Jemar_C
Valued User
7 months ago

Hi NQEF,

 

Thank you for your post, and welcome to the community forum!

 

I can see that you are unable to access one employee's card file. In order to assist you with the issue, may I know if you are getting an error message? If yes, what is the error message? And are you using an Accountright or MYOB business?

 

If you can also send us a screenshot of the error message so that we can further investigate the issue, For immediate assistance, you may ask MOCA, our virtual assistant. Just click the chat bubble at the bottom of our help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.

 

Feel free to write a post if you still need further assistance.

 

Cheers,

Jem

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