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Amy3435's avatar
Amy3435
5 days ago

Employee Self On boarding

I created a new employee and sent the self onboarding link not realising I hadn't set up the default super fund. The employee could not complete the onboarding as they got stuck on the super fund section. 
I deleted the employee, added the default super fund and re-sent the invite but my employee still hasn't received it.

Should I have done something different?

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 days ago

    Hi there Amy3435,

     

    I get that your new employee needs to fill out the employee self-onboarding form. If your new employee is having trouble with the employee self-onboarding form or didn't receive it, try resending the invite or using a different email address for them. For more details, check out this link.

     

    Best regards,

    Doreen