Forum Discussion

MichaelaJohnson's avatar
MichaelaJohnson
Experienced User
9 months ago

Employee Self Onboarding - Not receiving Notification Emails

Im all of a sudden not getting the notification emails to advise that the new employee has completed their MYOB Self On Boarding? 

 

Prior to this week I have always received them? 

 

Please help. 

 

Thank you 

Michaela 

1 Reply

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi MichaelaJohnson,

    Thank you so much for your post and for the detailed information. I'm sorry to hear that. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. In the latest version/update of our software, you will not receive notifications when an employee has completed their MYOB Self Onboarding. However, within your software, you will see that the employee's status is marked as "Completed" once they have finished the MYOB Self Onboarding process.

    Please do let us know if you have further queries and one of us will be happy to assist you.
    Regards,
    Earl