Forum Discussion
ANoakes
Experienced Cover User
Hello Sean I had already done as you suggested however repeated again today and could not find any evidence of the 6 hours worked on Thursday 30 Mar being paid. We use MYOB teams for most of our staff. However this staff member, as a member of the payroll team enters her times in to Enter Timesheet directly. The Enter time sheet dates are Thursday 23 Mar to 29 Mar. Processed and paid on 30 Mar. The payroll reports for the same date range. Reconcile fine - no issues. This pay has no issues. Payrolls are processed on Thursdays for the previous week ending Wednesday. The next week Thursday 30 Mar to 05 April. Processed and Paid on 06 April is where the 6 hours were greyed out at the beginning of processing the Enter time sheets for that week. NO pay run was done between the last pay run of Mar and this first one of April. Nothing should have been greyed out when beginning the run. The discrepancy is between what Enter Time Sheets report has been worked and what the payroll category report after drilling in shows as the hours worked for the pay covering Thursday 30 Mar to 05 April for this employee. No other employee has been affected. I have used MYOB for payroll for some years and we have only been using the Enter time sheets/MYOB teams for a few months. This is the first time the hours have been in eit's affected a pay run in hours and dollars. Do hours recorded in Enter Time Sheets affect flow on to anything else that can't be overridden? I note that hours can be overridden during the Process Payroll process. We elect not to do that. The 6 hours have not been recorded in the pay run paid 06 April as they were greyed out at the beginning of the process. Do you have any other suggestions on how to resolve this difference between what Enter Timesheets shows and what was actually paid/processed? Regards
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.