Entitlements wiped
Hi I was having trouble recording pays, a script has been run to fix the problem however it has now wiped all employee leave entitlements. Is there a solution to fix this ASAP please? Mel
Forum Discussion
Hi MelWid,
I see you're having a bit of a hiccup with your pay recordings and the unintended impact on employee leave entitlements. Our team is aware of this issue, and we're working on a solution. As a temporary workaround, you can void the pay run and then enter the hours for the accrual from the previous payroll year. If this doesn't do the trick, don't hesitate to reach out to our virtual assistant, MOCA, through myob.com/support. If MOCA can't sort it out, our live chat team is ready to step in and escalate the issue further. Hang in there, we'll get this sorted!
Cheers,
Princess
