Entitlements wiped
Hi I was having trouble recording pays, a script has been run to fix the problem however it has now wiped all employee leave entitlements. Is there a solution to fix this ASAP please? Mel
Forum Discussion
Thanks Princess
I would appreciate the solution rather than a "temporary workaround". How long do you estimate that will be?
Mel
Hi MelWid,
I totally understand your concern, and we're sorry for any hassle this has caused. Right now, I can't give you a specific timeline for when this issue will be resolved. Rest assured, though, that our team is on it and working hard to sort things out. In the meantime, it would be super helpful if you could raise a support ticket through My Account. This will help us keep track of your issue and make sure your account is on the list of those affected by this known issue.
Feel free to get in touch if you need more help.
Cheers,
Princess
A support ticket has been raised.
