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Gail_C4L's avatar
Gail_C4L
Experienced Cover User
11 months ago
Solved

EOFY Payroll RFBA Section 57A error

I'm trying to enter my Section 57A RFBA in EOFY Finalisation and it comes up with a "Something went wrong. Please try again or refresh the browser." I tried entering mulitples and go this error after...
EOFY payroll
RFBA
Section 57A
  • Celia_B's avatar
    Celia_B
    11 months ago

    Hi Gail_C4L 

     

    Thank you for your post. 

     

    In this matter, this error can only occur when attempting to pay amounts under the ATO minimum. Please check this page: Fringe benefits - tax rates and thresholds. You can seek advice from the ATO if you are unsure. You can also check our Help Article: Reportable fringe benefits amounts (RFBA) with single touch payroll.

     

    I hope this helps. Feel free to post again if you need further assistance with this. We're happy to assist. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Best Regards, 

    Cel 

Doreen_P's avatar
Doreen_P
MYOB Moderator
11 months ago

Hi Gail_C4L 

 

Thanks for your post.

 

When you received the error message after entering the Section 57A($) then saving it, kindly log out then log back in to your account also clear cache your browser. If the error still persists, you may visit the ATO website for more information Reportable fringe benefits thresholds.

 

Please let me know if you need further assistance.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen