We have a client that was using MYOB for payroll at the beginning of 2023-24 FY and they have not finalised their EOFY STPs.
When I go in to their MYOB to finalise them it is asking for us to connect to the ATO, however they now use another payroll platform so if we connect it will affect the other link to the ATO for the other platform.
How can we finalise their STPs for the 2023-24 EOFY?
Thank you
Jane
Hi Clarity2,
Thank you for reaching out about finalising your client's STP. To finalise the STPs for the 2023–24 EOFY, it's important to know if your client has moved their payroll data to the new software for the 2023–24 EOFY STPs. If they have, they just need to link MYOB to clear out pay history and finalise. But if they haven't moved the data, they still need to link MYOB to finalise their employees' pay. This means the employees will see two lines on their income statement: one for MYOB and one for the new software.
Feel free to get in touch if you need more help.
Cheers,
Princess
Hi Princess,
No they did not transfer any balances over to the new payroll platform.
Hi Clarity2,
Apologies for the delay in getting back to you. If there haven't been any balance transfers from your client, you just need to finalise the Single Touch Payroll in MYOB.
Feel free to get in touch if you need more help.
Cheers,
Princess
