Error Message when sending payslips, purchase orders, statements
Hi
I am getting an error message everytime I try and send payslips, statements, purchase orders
the error message i get is below. Also when I try to close the 'review payslips before delivery window' it says its still working and I have to wait until they are sent but its not doing anything.
Thank-you
AccountRight Application Error Report
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Application Version: 2019.2.22.2609
Application File Version: 2019.2.22.5066
Incident Id: 83e0c361-9691-4ad2-92e9-147527207e64
Time: Friday, 30 August 2019 9:17:47 AM
Code:
System.InvalidCastException
Message:
Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
Stack Trace
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1 : System.InvalidCastException
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System.InvalidCastException: Unable to cast COM object of type 'Microsoft.Office.Interop.Outlook.ApplicationClass' to interface type 'Microsoft.Office.Interop.Outlook._Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{00063001-0000-0000-C000-000000000046}' failed due to the following error: Error loading type library/DLL. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at mscorlib!0x0600420a!System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook!0x06002365!Microsoft.Office.Interop.Outlook.ApplicationClass.CreateItem(OlItemType ItemType)
at Huxley.MsOffice.Integration!0x06000078!MYOB.Huxley.MsOffice.Integration.OutlookEmail.OutlookEmailProvider.SendMessage(String emailAddresses, String subject, String body, EmailResourceType resourceType, String documentNumber, IEnumerable`1 attachments) +0xf7
at Huxley.UI.Controllers!0x060011d4!MYOB.Huxley.UI.Controllers.Helpers.EmailHelper.SendEmail(String to, String subject, String body, String pdfFileName, EmailResourceType resourceType, FormTemplateDefinition formTemplateDefinition, FormPrintingParams formPrintingParams, IEnumerable`1 attachements, Nullable`1 entityUid, LayoutType layoutType, String documentNumber) +0xd0
at Huxley.UI.Controllers!0x060021d2!MYOB.Huxley.UI.Controllers.Payroll.EmailPaySlipsController.<SendEmailsOneByOne>b__35_0(EmailHelper helper) +0xa5
at Huxley.UI.Controllers!0x060011d8!MYOB.Huxley.UI.Controllers.Helpers.EmailHelper.SendEmail(Func`2 doSend) +0x0
at Huxley.UI.Controllers!0x060021ce!MYOB.Huxley.UI.Controllers.Payroll.EmailPaySlipsController.SendEmailsOneByOne() +0x17
at Huxley.UI.Controllers!0x06003025!MYOB.Huxley.UI.Controllers.Payroll.EmailPaySlipsController.<>c__DisplayClass33_0.<SendEmails>b__1() +0x0
at Huxley.UI.Controllers!0x060021d1!MYOB.Huxley.UI.Controllers.Payroll.EmailPaySlipsController.PerformActionWithWaitAnimationSpinner(Action action, Boolean disableForm) +0x15
at Huxley.UI.Controllers!0x060021cc!MYOB.Huxley.UI.Controllers.Payroll.EmailPaySlipsController.SendEmails() +0x59
at Huxley.UI.Forms!0x0600268d!MYOB.Huxley.UI.Forms.Payroll.EmailPaySlips.<OnOkClicked>b__16_1() +0x0
at Huxley.UI.Forms!0x060031b5!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.PerformAction(Action methodToPerform) +0x16
at Huxley.UI.Forms!0x0600267c!MYOB.Huxley.UI.Forms.Payroll.EmailPaySlips.OnOkClicked(ButtonClickedArgs args) +0x89
at Huxley.UI.Forms!0x0600270a!MYOB.Huxley.UI.Forms.Payroll.ReviewPaySlipsBeforeDelivery.OnOkClicked(ButtonClickedArgs args) +0x6f
at Huxley.UI.Forms!0x06002e9e!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.CallButtonClicked(Action`1 execute, ButtonClickedArgs args, String buttonText) +0x12
at Huxley.UI.Forms!0x06002e19!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnOk_Click(Object sender, EventArgs e) +0x30
at System.Windows.Forms!0x06000d74!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000e58!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000e68!System.Windows.Forms.Control.WndProc(Message& m) +0x66f
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x06005503!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06005506!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002cd8!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.MsOffice.Integration => Huxley.MsOffice.Integration, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:212b94041b1a4cddae382b8457a785b5; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:57bb5c09645147beb154a96202bdf542; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2019.2.22.2609, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:bd59ce3997e64164ac8e1bdba5b900e6; A:1
MODULE: Microsoft.Office.Interop.Outlook => Microsoft.Office.Interop.Outlook, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c;
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:770de44134264924b92f0c55201b01bb; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:199b31db99b1448abbbf936be78a06de; A:1
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Hi Tamarahhh,
Thank you for the post!
Thank you for providing the detailed error message.Going by your error details this is definitely caused by the colloquially known "interop" errors. This is due to leftover Registry Keys causing errors when applications try and use Outlook via this method.
I am linking you to one of our forum posts answered by one of our moderators on this topic. To view our response to their post and this includes a link on System.InvalidCastException error message when sending remittance advices or pay slips that you can view with an IT Professional to investigate.
Thank you.
