Error while trying to email payslips
We have been having an issue with emailing payslips to staff for the last three weeks it comes up with an error and then crashes and won't let you out of MYOB..... System.InvalidCastException Pl...
Forum Discussion
Hi Alltrades1
This error when sending emails to Outlook can be caused by different factors. Generally, the error means, when a program such as AccountRight asks which version of Outlook is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.
This can happen when different versions of Office/Outlook may have been previously installed on the computer, and components/values are left behind. Errorlog will contain error messages such as:
Microsoft.Office.Interop.Outlook
System.InvalidCastException
System.Runtime.InteropServices.COMException
{00063001-0000-0000-C000-000000000046}
Interface not registered
A viable workaround is to use the online emailing function instead of outlook or you can follow these steps if you wish to send emails using Outlook:
1. Quick Repair office. (any missing files should be added back) OR
2. Re-Register Outlook DLL files and Check/Fix Registry Keys (there are 3 to complete)
2. Re-Register Outlook DLL files and Check/Fix Registry Keys (there are 3 to complete)
Step 2 would require an IT Professional, as this is an environmental issue, with windows having missing or incorrect information. We can however provide this information to help:
Please feel free to post should you have further questions.
