Fixing Super payment Error
Hi , I noticed that there is a new way to fixing a Super error instead of reversing the whole Super batch. https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuati...
Forum Discussion
Yes
I need help understanding the correct way to process superannuation in MYOB after a payroll has been:
- Originally processed and paid
- Then reversed
- Then reprocessed correctly
In the Pay Superannuation screen, I can now see:
- The original super amount
- The reversed (negative) super amount
- The new correct payroll super amount
My question is:
When processing super:
- Tick new payroll entry
- Left with original + reversal payroll super amount?
I notice the original and reversed super entries remain in the Pay Super screen and do not disappear, so I’m unsure how MYOB expects these to be handled.
What is the correct process to ensure super is paid accurately and not duplicated?
Example
Super Guarantee/Employee/Super Fund/ Original Payroll Amount $143.47
Super Guarantee/Employee/Super Fund/ Reversed Payroll Amount $-143.47
Super Guarantee/Employee/Super Fund/ New Payoll Amount $158.84
