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Julz79's avatar
Julz79
Contributing User
4 months ago

Fund Can No Longer Receive Contributions Using Pay Super

Hi,   I am trying to pay superannuation for a staff member, and the system is showing an error stating the fund can no longer receive contributions using Pay Super.  I have contacted the fund and t...
Jaida's avatar
Jaida
Experienced User
12 days ago

Did you ever resolve this issue? I am having the exact same issue with this super fund... 

This is really disappointing considering we are going to be forced onto this product by July and it's not even fit for purpose (several issues).

Julz79's avatar
Julz79
Contributing User
12 days ago

I managed to resolve my issue by selecting a different MLC fund -

MLC MASTERKEY BUSINESS SUPER (INCLUDING MLC MASTERKEY PERSONAL SUPER)

I knew MLC had undergone some changes at the time and it accepted the payments using this fund and USI

 

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