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Julz79's avatar
Julz79
Contributing User
4 months ago

Fund Can No Longer Receive Contributions Using Pay Super

Hi,   I am trying to pay superannuation for a staff member, and the system is showing an error stating the fund can no longer receive contributions using Pay Super.  I have contacted the fund and t...
Jaida's avatar
Jaida
Experienced User
12 days ago

Did you ever resolve this issue? I am having the exact same issue with this super fund... 

This is really disappointing considering we are going to be forced onto this product by July and it's not even fit for purpose (several issues).

Henah80's avatar
Henah80
Contributing Cover User
12 days ago

My issue was the naming convention - Colonial First National FirstChoice Employer Super - changed to CFN FirstChoice Employer Super.

Bit of a sneaky change, and the only reason I noticed is because I searched by FirstChoice rather than Colonial. 

Good luck!

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