Forum Discussion
ParashMagar
Contributing User
Hi Doreen_P
Thankyou for your response.
I saw other users were having similar issues and were recommended to clear the browsing history and delete cache file from browser. I tried several times but no difference yet.
Hope i would be able to find the solution from the article you have shared.
Regards
Parash Magar
Doreen_P
8 months agoMYOB Moderator
Hi, ParashMagar
Thanks for your response.
Kindly send us the diagnostic log so we can further check the error message you received. To get the diagnostic, please follow the steps provided in The Help Article: AccountRight Log Locations. Once done, kindly attach it to your reply.
Best regards,
Doreen