Glitch in Payroll now double up in STP reporting

Question

Hi All,&nbsp;&nbsp;Has anyone any suggestions for fixing this :&nbsp;The last Pay processed in October for our fortnighly payroll had a glitch happen as we were finalising and we had to prepare the payroll again .&nbsp; It was appeared in the STP reporting twice but not in the GL twice.&nbsp; In advertingly it was sent to the ATO twice and now the PAYG at the ATO is overstated by the $7,986.&nbsp; &nbsp;What is the best way to correct this ? I can adjust the total when I submit the IAS for the month in the ATO, In MYOB the PAYG match what is in the STP Verification reports however I am worried that the ATO indivisual amounts will not match up.&nbsp;&nbsp;Any suggestions&nbsp;Regards&nbsp;

isaiah_c · Answer

Hi ComCons,
&nbsp;
To address the issue where the PAYG withholding has been overstated in your STP report, check first the STP reporting center to identify any duplicate submissions for the specific payroll period. You might consider processing a negative pay run to offset the duplicate amount reported.
&nbsp;
If a duplicate submission has been sent, you may need to contact the ATO to explain the situation and ask for guidance on adjusting the overstated amount. The ATO may have a process for rectifying such errors.
&nbsp;
For further assistance, consulting with your accountant or a tax advisor can ensure that your adjustments comply with ATO requirements.
&nbsp;
Regards,
Sai
&nbsp;
&nbsp;

comcons · Answer

Hi Sai,&nbsp;Thanks&nbsp; for your response - a negative payroll will not work as it will take it out of the ledger and it is only in the ledger once.&nbsp; The glitch in MYOB caused it to appear twice in the STP which both were sent.&nbsp; I"ll call the ATO but know there reposnse will be talk to the software provider, will try technical help for MYOB tomorrow and see if they have any suggestions.&nbsp;

Forum Discussion

Glitch in Payroll now double up in STP reporting

Looking for something else?

Related content

Bill glitch

Bank account glitch

Possible payroll glitch with new update - 2020.2

Pay run glitches

Printing Invoice Glitch

Payroll reporting

Payroll reports

STP Glitch - Base Salary Not Included