Forum Discussion

CCR2025's avatar
CCR2025
Member
5 months ago

Help! Payroll being recorded twice

Hi, I have been using the MYOB payroll function online. I prepare payroll there. I have noticed in the GL, every pay cycle has been recorded twice. First with the transaction type 'spend money', t...
CCR2025's avatar
CCR2025
Member
5 months ago

Hi Genreve,

thanks for your help. I have tried to match them, but there is no option for matching them against the payroll. There was when I first started, but not in the previous 2 months.

Doreen_P's avatar
Doreen_P
MYOB Moderator
5 months ago

Hey CCR2025,

 

Love that you’ve been trying to match those transactions. To get a proper look at what’s going on with payroll matching, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. Flick them a message and they’ll help sort out why things have changed lately and get you back on track.

 

Cheers,

Doreen

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