Hi BenchCBS,
Thank you for the post. I understand that you've had to make adjustments to a prior period to correct the PAYG withholding on the unused annual leave and leave loading. To resolve this issue, we can start by reviewing the original and corrected payroll transactions to ensure the adjustments were posted correctly. Then check the Payroll Register and Activity reports to identify any entries that are showing as both credits and debits, particularly for the leave loading. It sounds like the leave loading is showing up incorrectly, so we'll need to adjust these entries.
We can also go to the Payroll section and navigate to Payroll Categories. Locate the Leave Loading category and review transactions for the affected period.
We need to verify as well that the PAYG withholding is correctly recorded. If needed, we might reprocess the payroll for that period to ensure everything is accurate.
If you still encounter any issues or need further assistance, you can contact our live chat agent via our virtual assistant MOCA or submit a support request through MyAccount.
Regards,
Sai
