Forum Discussion
Hi Karenc286
Whether the employee took or did not take a leave, the leave accruals should still show up. With this, kindly make sure that the leave accrual category is linked to the employee. To check this, go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement > Click Employees, and then make sure that the employee name is ticked. You may also check the Help Article: Leave and Entitlements for further information. If the persists, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen
Hi Doreen_P
I think they were asking the paid leave total not shown on payslip, not the accrual balance.
I had the same issue today. All paid annual leave YTD total & public YTD total not show on payslip. As we are not offering group certificate anymore, employee use their last payslip of June to check the total wages lodged on their mygov, and can't match the total.
- Doreen_P2 months agoMYOB Moderator
Hey there bdevro,
The Year-to-Date (YTD) values for paid annual leave and public holidays will only appear on an employee's pay slip if those specific pay items have been used in a pay run. To help your employees find their YTD values, advise them to check their previous pay slips to see when they last took paid annual leave or a public holiday. This way, they can track their YTD amounts accurately.
Best regards,
Doreen
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