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Hi Doreen_P
I think they were asking the paid leave total not shown on payslip, not the accrual balance.
I had the same issue today. All paid annual leave YTD total & public YTD total not show on payslip. As we are not offering group certificate anymore, employee use their last payslip of June to check the total wages lodged on their mygov, and can't match the total.
Hey there bdevro,
The Year-to-Date (YTD) values for paid annual leave and public holidays will only appear on an employee's pay slip if those specific pay items have been used in a pay run. To help your employees find their YTD values, advise them to check their previous pay slips to see when they last took paid annual leave or a public holiday. This way, they can track their YTD amounts accurately.
Best regards,
Doreen
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