Forum Discussion

bunyippreschool's avatar
bunyippreschool
Experienced User
2 years ago

Hourly Rate will NOT stay CHANGED

I have asked MYOB multiple times why, when I change an employees hourly pay, rate IT WILL  NOT STAY CHANGED.  This has been happening since the LAST pay rise.  I have to go in to each employee before...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, bunyippreschool 

 

Thanks for your post.

 

We're sorry for not being able to respond right away.

 

Sorry to hear that you are still experiencing the issue. To further assist you with this, kindly change first the employee's Pay Basis to Salary then save it. Close the card file then re-open it. Once done, please change the Pay Basis back to Hourly and change the amount and then save it. You may also check The Help Article: Changing an employee's salary or hourly rate for further information. 

 

Please let us know if you require any further assistance with this. We are happy to assist.

 

Best regards,

Doreen

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