Forum Discussion

grebbie's avatar
grebbie
Member
3 years ago

how to fix error code CMN.ATO.GEN.200001

I have a rejected pay back in January 22 with the error code CMN.ATO.GEN.200001. I have spoken with both the ATO and MYOB help but nobody seems to be able to help me. The error code itself is confusi...
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi grebbie,

 

Thank you for your post. 

 

This error code is often a one-off or caused by an outage with the ATO. However, as long as you have successful/accepted pay events subsequent to this pay run, the missed totals for the rejected pay runs should pull through. If you want to ensure the totals have pulled through, I would advise processing a $0 pay run/Update event to be sure. 

 

In regards to your last query, the $0 pay run should resolve this for you. 

 

Do reach out if you require further assistance. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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