Forum Discussion

TomD's avatar
TomD
Trusted Cover User
3 years ago

how to pay Super if inactive employee is unresponsive

We had a casual working only two days for us during the last quarter and I made payment to the fund provided. This contribution came back with "member account closed".  I have tried to contact the fo...
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi TomD,

 

Thanks for reaching out. 

 

In this situation, I would recommend reaching out to the ATO or your financial advisor to see how you'll handle that payment moving forward. 

 

In regards to your software, you will need to record the returned amount of Super. This can be done by following the below link:

 

If you had any further queries for me, do feel free to reach out. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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