i am trying to setup pay super. however i do not receive any verification code from my bank. anyone else encountered this issue?

Hi martin6, 

That verification code sounds like it's taking a long time to appear. SMS codes for Pay Super can take up to about 20 minutes to come through, and it’ll go to the mobile number shown on the setup screen. If it’s not coming through, try these quick checks:

• Make sure the mobile number on-screen is correct and active
• Check you’ve got a good reception and can receive texts from unknown/short numbers
• If you’ve clicked to resend a few times, wait 20 minutes and then try again with one fresh request

If you still don’t see the code after that, I recommend reaching out to our support team so they can have a deeper look at your setup. You can reach out by creating a ticket on My Account or connecting to live chat through MOCA, our virtual assistant. 

Regards,
Genreve