Forum Discussion

Lily_SFP's avatar
Lily_SFP
Contributing User
2 years ago

Issue accessing an employee card.

Hi myob team   I am constantly having an issue accessing a particular employee card.   Whenever I try getting into the staff's profile, an error message pops up, saying:  "Something's goes wrong ...
Lily_SFP's avatar
Lily_SFP
Contributing User
12 months ago

Hi, sorry for the late response.

The issue had been resolved after a few days by the system itself.

I did not answer to your 2 previous email as I had not found the private address to send the coy's id over. 

Thank you so much for your emails.

 

Lily 

Earl_HD's avatar
Earl_HD
MYOB Moderator
12 months ago

Hi Lily_SFP,

Thank you for your reply, and we're pleased to hear that your issue has been resolved. If you have any more questions in the future, please don't hesitate to reach out, and we'll be more than happy to help.

Regards,
Earl

  • Ganeinu's avatar
    Ganeinu
    Experienced Cover User
    12 months ago

    hello Earl

     

    I have the same issue and posted yesterday with a Corrupt Employee Card. Please help.

     

    Jennie

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      12 months ago

      Hi Ganeinu,

      Thanks for your post, and my apologies for the late response. We have an online script available to address this issue. I have sent you a private message; please check your inbox.


      Looking forward to your response.
      Regards,
      Earl

    • Ganeinu's avatar
      Ganeinu
      Experienced Cover User
      12 months ago

      Thank you. 

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