Issue with Superannuation Payment
We have been using the Superannuation Clearing House for many years to pay our super. As far as I can tell everything is set up except now when I go to Pay Superannuation I get the following validat...
Forum Discussion
Hi Maxicoat,
Thanks for reaching out. The red X is usually triggered by Pay Super checking the selected fund and membership-number format. It doesn’t always mean the membership number itself is wrong. Super funds can have similar names, so please double-check the employee’s membership number and make sure the correct fund is selected using its unique SPIN/USI. For more details on this error and how to fix it, check out Troubleshooting Pay Super payments.
Cheers,
Princess
