Forum Discussion

ShelleyHilan's avatar
ShelleyHilan
Experienced User
28 days ago

Knowing which Authorisers have authorised

Is there any plans to be able to see which authorisers have authorised super.  Our company has 2 authorisers required for super payments. 

I prepare the payment then they both authorise. 

 

The issue is that if it appears as "Partially Authorised", I don't know who didn't.  Then when they both say they have, I have no idea which one didn't finalise it.

 

Very awkward and clunky process.  

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    24 days ago

    Hi ShelleyHilan

     

    Thanks for sharing that identifying difficulty you have with super authorisers. At the moment, there isn’t a way in MYOB to tell which specific authoriser hasn’t approved the Pay Super batch yet.

     

    If the batch shows as Partially Authorised, that only means one of the two required authorisations has been completed. It doesn’t show which authoriser has already done it.

     

    For now, the only way to work it out is for each authoriser to open the batch and try to authorise it. If they’ve already approved it, they’ll get an error. If they haven’t, they’ll be able to complete the remaining authorisation.

     

    I can see why that feels clunky, and I agree it would be much more helpful if the batch showed which approval is still outstanding. I recommend posting this on the Ideas Exchange board so other users can vote on it.

     

    Regards,

    Genreve