Hi hannahpycroft
Thanks for your post. I'd like to check if you're still experiencing this issue. If so, it may require individual assistance on the backend. I recommend reaching out to our virtual assistant, MOCA, designed to dive deeper into issues like this. You can engage with MOCA through myob.com/support for any queries or assistance. If MOCA can't resolve the issue, our live chat team is ready to help further.
Please have the following information ready before reaching out to live chat:
The employee's name
The date of termination
The date of reinstatement
Expected leave balances for each Entitlement Accrual category for the employee
Regards,
Earl
