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NScott's avatar
NScott
2 years ago

Living Super not coming up as an option in Super annuation accountd

Hi,    We have an employee who received a letter from their superfund telling them they are changing to Living Super, USI 43905581638019.  This does not come up as an option in the superannuation f...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi MASAYA1,

     

    Thank you for your post. I'd like to extend you a warm welcome to the community forum. I hope you find it a great source of information.

     

    Following the transition to One Super, it's likely that the system has undergone updates. To add the new fund, I recommend accessing the Superannuation screen now. As the transition was finalized on December 1, 2023, the system should now have updated information available for adding the new fund. Please proceed to the superannuation screen and attempt to add the new fund.

     

    Additionally, one of our community members recently provided valuable insights on successfully adding the superannuation fund. They've outlined clear steps that have proven effective in adding the superfund. Kindly refer to this post.

     

    Please let me know if you require further assistance. I'm here to help.

     

    If my response has answered your question, please click on "Accept as Solution" to help other users find this information.
     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi mistyben,

 

Thank you for your post. I appreciate your efforts in taking the time to provide this additional information you received from the super fund. Your support in engaging with the Community forum is truly valuable, and I encourage you to continue sharing your insights and experiences. If you have any information or questions, please do not hesitate to reach out. I'm here to help.

 

cheers,

Princess

  • mistyben's avatar
    mistyben
    Experienced User
    2 years ago

    good morning Princess

    would you please confirm that the following will have been added to the superannuation list by 1st December 2023

    Fund Name: Living Super, a sub-plan of OneSuper

    USI (Unique Superannuation Identifier): 43905581638019

    Fund ABN: 43 905 581 638

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      2 years ago

      Hi mistyben,

       

      Thank you for your response. I've further checked this in our back end, and I don't have any information about these specific updates or changes to the superannuation list. However, I'll be reaching out to you via private message to further assist you with your concern. Please check your inbox for the message you'll receive from me.

       

      Cheers,

      Princess

      • mistyben's avatar
        mistyben
        Experienced User
        2 years ago

        Hi Princess

        Re my previous email belosplease advise if there is any update on when this will be available on the drop down list of super funds

        1 December 2023 with Living Super account closing on 30 November 2023 and transferring to OneSuper on 1 December 2023 to become Living Super, a sub-plan of OneSuper.

        Changes to how employers make contributions

        New fund details from 1 December 2023

        Fund Name: Living Super, a sub-plan of OneSuper

        USI (Unique Superannuation Identifier): 43905581638019

        Fund ABN: 43 905 581 638

        This isnt a self managed fund, so should be made available on MYOB's drop down list

        Please action urgently as I'msure there are many other employees that will need their superannuation information changed

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