Forum Discussion

POW's avatar
POW
Contributing Cover User
2 years ago

MYOB adding 38hrs to employee card base hourly standard pay

I use Tanda and import my time sheets into MYOB. Mostly this works perfectly Occasionally however MYOB adds 38hrs to an employee cards standard pay - base hourly. The employee is paid their casual...
Tanda
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

HI POW,

 

Thank you for your post and welcome to the Community Forum.

 

In this regard, I understand that you removed the 38 hours in their card file and to their timesheet, but nothing has changed. May I suggest that after going to Card file>>Card list>>Employee tab>>click the zoom arrow beside employee name>>Payroll details>>Standard pay>>Remove the 38hrs from the base hourly, kindly process a dummy pay run and check if the 38hrs were still added.  Please let me know how it goes. 

 

Feel free to post again if you need help on this. Happy to assist you . 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks, 

Cel

POW's avatar
POW
Contributing Cover User
2 years ago

You are understanding what is happening, your solution works once only. I remove the 38hrs and then randomly it will appear again. It does not happen every pay cycle. It might not happen for months and then it just adds 38hrs to a random persons profile so they get paid their hours inported from Tanda + the MYOB 38 base hours.

Is so frustrating.

 

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