Forum Discussion

NoraHu's avatar
NoraHu
Contributing User
2 years ago
Solved

MYOB Error when trying to open one employee card

Hi,    I try to open an employee's card to edit her details. However, I got a error code. Could you please help?   Thanks, Nora
  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi NoraHu,

     

    Apologies, I can only find the serial number ending #6970 that is attached to your currently-signed-in email address. Could you please send me a private message with the full serial number? 

Sam_R's avatar
Sam_R
Former Staff

Hi NoraHu,

 

Thanks for reaching out. 

 

So that I can assist with this, could you please confirm the last 4-digits of your serial number? 

NoraHu's avatar
NoraHu
Contributing User
2 years ago

Hi Sam,

The last four serial number would be 2600.

Nora

  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi NoraHu,

     

    Apologies, I can only find the serial number ending #6970 that is attached to your currently-signed-in email address. Could you please send me a private message with the full serial number? 

    • NoraHu's avatar
      NoraHu
      Contributing User
      2 years ago

      Hi Sam

      So how, I couldn's send you private message. Is there another way I can send you like email?

       

      Thx

       

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi NoraHu,

         

        Please try the link again now.

         

        If the issue persists, you will need to clear your browser cache before you try again.